Privacy policy

At Pahulay Retreats ("Pahulay", "we", "our", or "us"), accessible from [your website URL], one of our main priorities is the privacy of our visitors and participants. This Privacy Policy outlines the types of information we collect and record and how we use it. If you have additional questions or require more information about our Privacy Policy, please contact us at [your contact email].

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or collect via Pahulay. This policy is not applicable to any information collected offline or through other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you may be asked to provide—and the reasons for requesting it—will be made clear when we ask for it. This may include:

  • Full name

  • Email address

  • Phone number

  • Dietary preferences or restrictions

  • Health or wellness-related information (when relevant to retreat participation)

  • Payment details (processed securely via third-party providers)

If you contact us directly, we may also receive additional information such as the content of your message and any attachments.

How We Use Your Information

We use the collected information to:

  • Communicate with you about our retreat offerings

  • Provide customer support

  • Process your bookings and payments

  • Send updates and confirmations

  • Improve our website and user experience

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Log Files

Pahulay follows standard procedures of using log files. These log visitors when they access the website. This may include:

  • IP addresses

  • Browser types

  • Internet Service Provider (ISP)

  • Date and time stamps

  • Referring/exit pages

  • Click behavior

This data is not linked to personally identifiable information and is used for website analytics and maintenance.

Cookies and Tracking Technologies

Like most websites, we use cookies to improve your browsing experience by:

  • Remembering your preferences

  • Understanding how you use the site

  • Optimizing site content based on your browser or location

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

Third-Party Services

We may use trusted third-party services such as:

  • Google Analytics

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing tools

These third parties may have access to limited personal information needed to perform their functions but are not permitted to use it for any other purposes. Each of them has their own Privacy Policy, which we encourage you to review.

Data Protection Rights (GDPR)

If you are a resident of the EU or another jurisdiction with data protection laws, you are entitled to the following:

  • The right to access your data

  • The right to rectification

  • The right to erasure (under certain conditions)

  • The right to restrict or object to processing

  • The right to data portability