Terms & Conditions

By booking a retreat with Pahulay Retreats (“Pahulay”, “we”, “us”, or “our”), you (“guest”, “participant”, “you”) agree to the Terms & Conditions outlined below, governed by the laws of the Republic of the Philippines. These terms apply to all bookings made through our website or by email.

1. Bookings, Deposits & Payments

  • A non-refundable deposit of 50% of the total retreat price per person is required to secure your booking.

  • Your booking is confirmed only after we receive your deposit and send you a written confirmation.

  • The remaining balance is due 65 days before the retreat start date.

  • For bookings made less than 65 days before the retreat, full payment is required at the time of booking.

  • All payments must be made in EURO or PHP. Bank fees or currency conversion costs are your responsibility.

  • Note: PHP conversion is based on the exchange rate on your payment date.

2. Cancellations & Refunds

  • All cancellations must be submitted in writing to pahulayrise@gmail.com.

  • Cancellations made more than 65 days before the retreat will forfeit the deposit.

  • Cancellations made within 65 days of the retreat start date will forfeit the entire payment.

  • No refunds are given for any reason, including illness, personal emergencies, or travel delays.

  • Retreat bookings are transferable to another adult with at least 30 days' notice via email.

  • Rescheduling to a future retreat (within 12 months) may be considered at our discretion.

3. Cancellations by Pahulay

  • We may cancel a retreat due to low enrollment, emergencies, or force majeure (natural disasters, civil unrest, etc.).

  • If we cancel, you may choose between:

    • A full refund, or

    • A credit toward a future retreat within 12 months.

  • We are not liable for incidental expenses (flights, visas, insurance, etc.).

4. Travel Insurance & Waivers

  • All participants must obtain valid travel insurance that covers:

    • Medical care & emergencies

    • Trip cancellation

    • Activities like yoga, surfing, scooter riding, boating, etc.

  • You must provide proof of insurance before the retreat begins.

  • You’ll be required to sign a Liability Waiver Agreement before participation. Refusal may result in exclusion without a refund.

5. Itinerary & Program Changes

  • Schedules may change due to weather, availability, or other factors.

  • No refunds or compensation are issued for schedule adjustments or missed activities.

  • Unused retreat components (meals, sessions, etc.) are non-refundable.

6. What’s Included

Included:

  • Lodging as listed

  • Daily meals (as outlined)

  • Airport transfers (as outlined)

  • Yoga, surf lessons, and scheduled group excursions

  • Photo Package (as outlined)

Not Included:

  • Airfare

  • Alcoholic drinks

  • Extra nights/meals

  • Personal expenses or tips

  • Room upgrades

7. Guest Conduct & Health

  • You confirm that you’re in good physical, emotional, and mental health.

  • Any conditions affecting your participation must be disclosed before booking.

  • We reserve the right to remove participants (without refund) for:

    • Harassment or misconduct

    • Drug use or excessive drinking

    • Violations of Philippine laws

  • You’re responsible for complying with local health and legal guidelines.

8. Liability

  • Pahulay acts as an agent for service providers (hotels, transport, excursions) and is not responsible for their performance.

  • You participate in all activities at your own risk.

  • Pahulay and its team are not liable for injury, illness, loss, theft, or damages.

  • In emergencies, you authorize us to contact local medical providers.

9. Photography & Media

  • You may be photographed or filmed during the retreat.

  • By participating, you grant us permission to use photos/videos for marketing purposes.

  • Prefer not to be photographed? Email us before the retreat begins.

  • When posting content, please tag us: @pahulay_yoga_surf

10. Feedback & Complaints

  • If you have concerns during the retreat, notify a team member immediately so we can assist.

  • For post-retreat concerns, email us at pahulayrise@gmail.com within 30 days of the retreat's end.

11. Taxes

  • Retreat prices include 12% Philippine VAT as required by law.

12. Updates to Terms

  • These Terms & Conditions may be updated without prior notice.

  • The version in effect at the time of booking will apply.

Our Commitment

Pahulay Retreats exists to create a peaceful, transformative, and deeply nourishing experience for you. These terms are designed to protect you, your fellow participants, and the integrity of the retreat journey.